This certificate is developed in cooperation with the Western Association of Food Chains (WAFC). The program has been fully endorsed by the WAFC and its member companies. The curriculum was developed out of a collaborative effort between several industry and college professionals and encompasses several business essentials, including the “soft skills” of management and communication required for career success in the retail industry. Although the program was developed by the food retail industry, its completion will help students to acquire necessary knowledge and skills to manage retail stores of any kind.

学习成果：

成功完成该课程后，学生将能够

- Discuss the purpose, context, concepts, and processes of retailing and the retail environment and the responsibilities of the retail operations function.

- Explain the basic terms and concepts of accounting, and the content of financial statements and be able to understand and interpret the information they contain.

- Develop a general understanding of retail management/business concepts related to sales and marketing of services and/or products.

- Determine appropriate and inappropriate interview, hiring, and employee supervision procedures.